KazWest Services LLP views the quality of services and equipment supplied as a key factor in sustainable development, competitiveness, and the trust of customers and partners.
The Company is committed to providing consistent and high-quality services that meet customer requirements, applicable legislation of the Republic of Kazakhstan, and international standards.
Our quality commitments:- full and timely fulfillment of customer requirements, contractual obligations, and technical specifications;
- compliance with applicable legislation of the Republic of Kazakhstan, regulatory documents, and quality standards;
- implementation, maintenance, and continuous improvement of a quality management system in accordance with ISO 9001:2015;
- customer focus and increased customer satisfaction through reliability, transparency, and professionalism;
- management of risks and opportunities affecting the quality of services and processes;
- ensure quality control at all stages of service provision and equipment handling;
- application of a process-based approach and decision-making based on data and fact analysis;
- Developing employee competencies, improving their qualifications, and engaging them in quality issues;
- Ensuring effective interaction with suppliers and contractors;
- Preventing nonconformities and implementing timely corrective and preventive measures.
ScopeThis Policy applies to all activities, services, and processes of KazWest Services LLP, as well as to contractors and subcontractors providing services or supplying products to the Company.
Management ResponsibilityThe senior management of KazWest Services LLP assumes responsibility for implementing this Policy, ensuring the necessary resources for the quality management system, setting and reviewing quality objectives, and continuously improving the efficiency of the Company's processes.
The Quality Policy is documented, communicated to employees, and accessible to stakeholders.
DirectorAlexander Viktorovich LevinVersion 01
Date: August 5, 2025